‍

Privacy Policy

Our Commitment to Your Privacy

Last updated: 7th November 2025

At Lauren Dickinson Clarke, we are committed to protecting and respecting your privacy. This policy explains what personal information we collect, why we collect it, how we use it, and how we keep it secure. We want you to be confident that your data is safe and to understand your rights.

Who We Are

Our website, laurendickinsonclarke.com, is owned and operated by Lauren Dickinson Clarke. We are the "data controller" for the personal information we collect. If you have any questions about this policy or how we handle your data, you can contact us at any time.

• Email: studio@laurendickinsonclarke.com

What Information We Collect and Why

We collect information to provide you with the best possible experience, process your orders, and keep you informed about our products and stories. Here is a breakdown of the information we collect and our reasons for doing so.

• To Process and Fulfil Your Orders: When you make a purchase, we collect your name, email address, shipping and billing addresses, and phone number. This is necessary to perform our contract with you, so we can deliver your beautiful items and contact you if there are any issues with your order.[1][2]
• To Take Payment: We process your payment card details through our secure payment providers (e.g., Shopify Payments, PayPal). We do not store your full credit card information on our servers.[3]
• To Communicate With You: We use your contact details to send you order confirmations, shipping updates, and to respond to your enquiries. We do this based on our contractual obligation to provide you with a good service.
• For Marketing and Newsletters: If you have given us your explicit consent, we will use your name and email address to send you newsletters with our latest news, product launches, and special offers. You can withdraw this consent at any time by clicking the "unsubscribe" link in any marketing email.[4]
• To Improve Your Website Experience: When you browse our website, we automatically collect information about your device, such as your IP address, web browser, and time zone. We also collect information about the pages you view and how you interact with our site using cookies. This helps us understand our customers' interests and improve our website. We do this based on our legitimate interest to provide a better service.[2]

Legal Basis for Processing Your Data

Under the General Data Protection Regulation (GDPR), we must have a valid legal basis to process your data.[5] The main reasons we process your information are:

• Consent: When you opt-in to receive marketing communications.[5]
• Contractual Necessity: When we need the information to fulfil our contract with you (e.g., to process and deliver an order).[6]
• Legitimate Interests: When it is in our legitimate interest to improve our services and website experience, provided your rights and freedoms are not overridden.[6]

Who We Share Your Data With

We do not sell your personal data to third parties. We only share it with trusted partners who help us run our business. These include:

• E-commerce Platform: Our store is hosted on Webflow and connected to Shopify. They provide us with the online e-commerce platform that allows us to sell our products to you.
• Payment Processors: To securely process your payments.
• Shipping and Fulfilment Partners: To deliver your orders.
• Website Analytics Tools: Such as Google Analytics, to help us understand how our customers use the site.

We have agreements in place with these third parties to ensure they protect your data and comply with GDPR.[7]

Data Security

We take the security of your personal data very seriously. We have implemented appropriate technical and organisational measures to protect your information from accidental loss, unauthorised access, or disclosure.[8][9]

How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.[7][10] For example, when you place an order, we will maintain your order information for our records unless and until you ask us to delete it.[2]

Your Data Protection Rights

Under GDPR, you have rights over your personal data.[10][11] These include:

• The Right to Access: You have the right to request copies of your personal data.[12]
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.[12]
• The Right to Erasure (The "Right to be Forgotten"): You have the right to request that we erase your personal data, under certain conditions.[4][12]
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Withdraw Consent: You can withdraw your consent for marketing at any time.[12]

To exercise any of these rights, please contact us at studio@laurendickinsonclarke.com. We will respond to your request within 30 days.

Cookies Policy

Our website uses cookies to distinguish you from other users, which helps us to provide you with a good experience when you browse and also allows us to improve our site. A cookie is a small data file placed on your computer's hard drive. You can refuse to accept cookies by activating the setting on your browser.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

How to Contact Us or Make a Complaint

If you have any questions about this privacy policy or our data protection practices, please contact us:

• By email: studio@laurendickinsonclarke.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.

‍